Shipping & Returns
All returns are subject to a 25% handling charge unless otherwise stated or agreed with The Hose & Beariing Company Limited. A Copy of our original invoice must be returned with the item.
Deliverys / Liability
Although every effort is made by The Hose and Bearing Company ltd to have your goods delivered on time, The Hose & Bearing Company Ltd will not be held responsible for the loss of earnings,wages etc due to the courier companys not delivering within the agreed delivery time, although we will pass any compensation to the customer that we claim from the couriers.
All Items sent standard Royal Mail will be at customers sole risk. We cannot accept responsibility for any loses.
The Hose and Bearing Company ltd must be notified within 48 hours for partial loss, damage or non delivery of whole or part order.
The Hose and Bearing Company ltd will not be held responsible for loss of earnings/wages/injury/damages/direct or indirect costs etc due to premature failure of parts due to manufacturing defects / however if The Hose and Bearing Company ltd are succesfull in making a claim with the manufacturers, we will pass all compensation on to the customer.
Cancellation of an order will not normally be accepted, however we may at our descretion agree to cancellation on the strict condition that all costs and expenses incurred by The Hose and Bearing Company ltd up to the time of cancellation, and all lost of profits and other loss or damage that results by reason of cancellation will be reimbursed by the customer to The Hose and Bearing Company ltd forthwith.
Delivery & Title
Unless you order and collect the goods, we will deliver them in accordance with your order. A valid signature will normally be required on collection or delivery unless delivered by post. For reasons of health and safety and to avoid any property damage, most 'large items can only be delivered to a ground floor location at the delivery address. Upon delivery of the goods to you, the goods shall be at your risk. In spite of delivery having been made, title in the goods shall not pass to you until you have paid the price for the goods in full and no other sums whatsoever shall be due to us from you. Until title in the goods passes from us, you shall hold the goods on a fiduciary basis as bailee and shall store the goods at your own cost separately from all other goods in your possession and marked in such a way that they are clearly identified as our property.
While we endeavour to hold sufficient stock to meet all orders, if we have insufficient stock to supply or deliver the goods ordered and paid for by you, we may, at our discretion, supply or deliver a substituted product or refund you the price paid for such goods as soon as possible and in any case within 30 days or, in the case of an account customer, we may, in our absolute discretion, as soon as possible raise a credit to offset the amount invoiced to you.
The Hose and Bearing Company ltd cannot be held accountable for any discrepancies in product descriptions, including but not limited to: sizes, colours, loadings, speed ratings etc.